Event Location / Date & Time: 10th of May. 09:00 to 17:00
Supervisory Management QQI Level 6 (6N4329)
Date: 10th, 17th & 24th May & 14th June 2018
Location: Limerick
Time: 9:00 to 17:00
Cost: €545
Programme Aim:
The main purpose of this programme is to provide candidates with the tools and techniques necessary to work in a supervisory management role in a wide variety of organisations by instructing them in key areas such as their roles and responsibilities, employment legislation, recruitment, performance management, data protection, operational planning and budgeting.
Module Content:
• Role of the Supervisor.
• Effective Communication.
• Building and Engaging Effective Teams.
• Leadership Styles
• Motivation Practices in Supervisory Management.
• Performance Management.
• Assertiveness and Managing Conflict.
• Planning for Success.
• Personal Effectiveness and Time Management.
• Role of Delegation in Supervisory Management.
• Review of Employment Legislation.
• Recruitment and Selection.
• Data Protection.
• Budget Planning.
Course Assessment:
Skills Demonstration (60%)
Portfolio/Collection of Work (40%)
Click here for full Assessment Details.
Who Should Attend?
• Existing Team Leaders and Supervisors who wish to gain a formal accredited qualification in Supervisory Management.
• Newly appointed Team Leaders and Supervisors who wish to learn how to manage operations, people and teams.
• Managers in business who have direct reports and wish to learn best-practice techniques for managing people through teamwork.
• People who wish to gain a professional, accredited qualification in the area of Supervisory Management.
Learning Outcomes:
At the end of this programme, successful participants will be able to:
• List the roles and responsibilities of a supervisor/line manager.
• Identify the skills required to lead and manage a team effectively.
• Analyse the process of staff recruitment.
• Identify the key areas of workplace legislation and best practice in staff supervision.
• List the main provisions of the Data Protection Act.
• Develop operations manuals for work-related procedures, including systems for records management.
• Prepare departmental budgets, taking into account a range of potential expenses such as labour and material costs, insurances and contingency.
• Identify best practices in the ongoing training and development of their staff.
• Manage performance and conduct effective performance appraisals.
For further queries contact Anne Morris or Kinga Dzierzak to book at amorris@limerickchamber.ie / kdzierzak@limerickchamber.ie or call 061 217608 / 061 217601
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